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Refund

Refund Policies & Procedures 

Refunds are not automatic. You must request your refund in writing following the above procedures. Submit your Refund Request form to the Cashier's Office. 

A community college district shall not refund any enrollment fee paid by a student for program changes made after the first two weeks of instruction for a primary term-length course, or after the 10 percent point of length of the course for a short-term course, unless the program changes are a result of action by the district to cancel or reschedule a class or to drop a student pursuant to Section 58106(g) where the student fails to meet a prerequisite.

In accordance with Section 58508 of Title V, California Code of Regulation, the college may withhold $10 from your enrollment fee refund. To be eligible for a credit/refund, follow the procedures below, complete a Refund Request and forward it to the the Cashier's Office for processing.

  • See drop deadlines for your sections on your Pipeline account under "My Schedule and Bill" under the Student tab.
  • Drop your classes before the stated drop deadlines. If your class meets one time only, drop your class before the date of the class meeting.
  • A class added after the drop deadline is not eligible for a refund.
  • Refund: Total credit, minus $10 refund service charge, for class(es) dropped within the deadline.

 

Refund Frequently Asked Questions (FAQs):

How long does it take to get a refund?

How do I get my refund?

Is there a fee to request a refund?

Are Mandatory Fees refundable?

Do I have to drop the class if I decide not to take the class?

My class was cancelled.  Where is my refund?

How long do I have to submit a Refund Form?

1.  How long does it take to get a refund?

Approved partial semester drops will be processed and mailed approximately 3 to 4 weeks after the add/drop period.  Please check your Pipeline account balance to verify if your refund has been processed.  

Approved full semester drop refunds submitted before the start of the semester, will be processed and mailed approximately 2 to 3 weeks upon receipt.

2.  How do I get my refund?

REFUNDS ARE NOT AUTOMATIC.  You must drop your classes via pipeline by the course deadline.   Courses dropped after deadline are not refundable.  Your student account will be credited if courses are dropped within the course deadline.  Refunds are not automatically generated.  You must complete a "Request For Refund Form".  A  check will be sent to you. Please update your mailing address in Pipeline. The refund check will only be sent to the most current mailing address on your Pipeline account. If you want the refund to be directly deposited to your bank account, please set up ACH payments in Pipeline. Navigate to Pipeline, / "Student Account", / "Refunds", / "Direct Deposit Sign Up", then follow the set up instructions. There are two ways to request a refund. 

     A.) Student Request for Refund Form 

(English) (Español)

Submit the completed form in person to the Cashier's Office window in the Student Services Building (SS-150), by FAX to (805) 897-3576, or by mail to SBCC/Cashier's Office, 721 Cliff Drive, Santa Barbara, CA, 93109.

Unsigned forms will not be processed.

     B.) Electronic Request for Student Refund Form

The Request for Refund Form may be submitted by email. Email the form from your Pipeline email address as an attachment. For security purposes, Electronic Request for Refund Forms will NOT be processed if it is not sent from your Pipeline email address.  Please email to cashiers@sbcc.eduIf you submit a refund form electronically, you will receive a confirmation email from cashier's office either to inform you that the form was received and accepted or the form needs to be re-submitted due to incomplete status.

Instructions: Click on the link to open the form. Fill out the form completely. Save the form and email as an attachment.

3. Is there a fee to request a refund?

A $10.00 per session processing charge will be deducted from enrollment fee refunds. The charge does not apply to classes that are cancelled by the college.

4.  Are Mandatory Fees refundable?

Mandatory fees are 100% refundable if class(es) are dropped within the first two weeks of the semester.  Following the add/drop deadline, mandatory fees will no longer be refundable. 

5.  Do I have to drop the class if I decide not to take the class?

As the student, you are responsible for dropping classes by the stated deadlines.  If you register in a class and later change your mind, it is your responsibility to drop the class. Review your Schedule/Bill for course deadlines.  Log on to http://pipeline.sbcc.edu and go to Registration and Student Records, under the Student tab.  Follow the instructions on the Add/Drop Classes page in order to drop a class.

Fee Type 
Enrollment Fee

Out of State Tuition

International Tuition
Each class has its own refund deadline.  Please refer to your "My Schedule and Bill" in your Pipeline account to identify your specific courses' refund deadline.  You may also verify the refund deadline by looking up the CRN number in the class schedule, found here.   

Health Services Fee

Transportation Bus Pass Fee

Student Representation Fee

Student Activity Fee

Fees are 100% refundable for students withdrawing from SBCC prior to, or during, the first two weeks of the semester.  After the first two weeks of the semester, no refunds will be given for these fees.  For more details on refund date requirements, please refer to your "My Schedule and Bill" in your Pipeline account.

Student Activity stickers and transportation stickers must be returnedin order to receive a refund. 

Parking Permit Fee                             Parking Permits must be returned intact to the Cashier's Office (SS-150) prior to the first day of the semester for a refund. (Please note: the $3.25 convenience fee which covers shipping/handling is non-refundable.) NO PARTIAL REFUND WILL BE ISSUED.

 

6.  My class was cancelled.  Where is my refund?

If a class is cancelled by the college, it is still the student's responsibility to submit a Refund Request Form.  In cases where the college cancelled a course or a student is administratively dismissed from the college, no $10 processing fee will be assessed. If the student has any fines/fees against their student account, they will be debited from the credit balance prior to the refund disbursement. 

7.  How long do I have to submit a Refund Form?

Students are not eligible to a refund after the deadline dates:

Deadline To Submit Student Refund Form
Spring 2017 May 13, 2020
Summer I 2016 June 25, 2019
Summer II 2016 August 6, 2019
Fall 2016 December 10, 2019

 

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