Pipeline Login Help


*Message for parents, relatives, or guardians of students:

I am a parent and I need help logging in to, navigating, and/or processing transactions in my student's Pipeline account.  What do I do?

College officials will only assist the student with access to his/her Pipeline account, which contains records covered under FERPA.  Additionally, students at SBCC are expected to act on their own behalf, not only out of respect for student privacy, but also to fully engage students in college administrative processes that are essential for their success in college.

Please have your student call Enrollment Services (805) 965-0581 x7222 for assistance.  Calls will be returned in a timely manner.  Additionally, visit the Admissions Frequently Asked Questions Page


Forgot Username or Password
Búsqueda de usuario y contraseña

I am Staff or Faculty


Login Troubleshooting Guide for Students:

  • Solution: The information you entered into the lookup form (first name, last name, date-of-birth, and approved ID (usually your SSN) did not match your account on file with Admissions. Please contact Admissions to verify your personal information is correct.

    • Phone: (805) 965-0581 ext 7222
    • On Campus: Student Services Building - Main Campus
    • Website: sbcc.edu/admissions
  • Solution: Contact IT User Support and request that it be *reset. You will need to provide some personal information for verification of your account.
    *Security Questions are reset at scheduled times*

  • Solution: You were assigned a temporary SSN number sometimes called a "999" number when you applied to the college. You will need to retrieve this number in order to lookup your Pipeline login information. Please contact Admissions if you are not able to locate this number.

    • Phone: (805) 965-0581 ext 7222
    • On Campus: Student Services Building - Main Campus
    • Website: sbcc.edu/admissions
  • Solution:  Unofficial transcripts are available through Pipeline accounts for current students only.  Former students can only obtain official transcripts.  Please go to sbcc.edu/transcripts for ordering information.

  • Accounts may be in a disabled mode for one of the following reasons:

    Most common
    1. You have not been enrolled at SBCC for some time, skipping several semesters.
      SolutionRe-apply to the college.
      *Former students just looking for transcripts?  Please go to http://sbcc.edu/transcripts/ for information.
    Less Common
    1. Account has been disabled due to disciplinary reasons.
      Solution:  Contact the Dean over Student Discipline for information.
    2. Account was flagged for suspicious activity or compromised credentials.
      Solution: Contact IT Student User Support for more information and assistance.
  • Solution: Your approved ID could be any from the following list:   Please contact Admissions if you are not able to locate this number.

    • Social Security Number (SSN) Most common
    • Social Security Alternate Number (SSAN)  Sometimes called a "999" number
    • California Community College ID (CCCID)  Number assigned to you when you applied to the college through OpenCCC
    • Tax ID
    • Lumens ID (number used when registering in School of Extended Learning fee-based non-credit courses)

Additional Log In Help for Students:


Questions about registration in courses?